1. Information about the Data Controller

The website and services are managed by:

GIANLUCA1 – FZCO
Registered at: Dubai Silicon Oasis, IFZA Properties, UAE
Trade License no. 43016
Premises: IFZA Business Park, DDP – Dubai Silicon Oasis
Email: info@g1services.ae

The Data Controller is GIANLUCA1 – FZCO, in the person of its General Manager.

2. Applicable Law

The processing of personal data takes place in compliance with:

• the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) in force in the United Arab Emirates;
• EU Regulation 2016/679 (GDPR) for users located in the European Union;
• any other applicable international data protection regulations.

3. Types of Data Collected

During browsing or purchasing our services, the following may be collected:

• Identification data: name, surname, address, email, phone number.
• Company data: documents required for company formation, such as passport or proof of residence.
• Payment data: securely managed via Shopify Payments, Stripe, PayPal, or other providers. We do not store complete card data.
• Navigation data: IP address, access logs, technical device data.
• Communications: messages sent via forms, chat, email, or WhatsApp.

4. Purpose of Processing

Data is processed for:

1. Managing requests for information and quotes.
2. Concluding contracts for company formation and related services, including residency permits, bank accounts, and related activities.
3. Fulfilling legal obligations, including accounting, tax, and anti-money laundering (AML) obligations.
4. Managing communications with clients.
5. Carrying out direct marketing activities, only with prior consent.
6. Ensuring website security and preventing abuse.

5. Legal Basis for Processing

• Performance of a contract (Art. 6.1.b GDPR / PDPL Art. 4).
• Legal obligation, for example, for tax and AML regulations.
• Consent for promotional and marketing activities.
• Legitimate interest for security, abuse prevention, and service optimization.

6. Processing Methods

Data is processed electronically and in hard copy with appropriate security measures.

Processing is carried out by authorized personnel and qualified external providers, including Shopify, hosting providers, banks, and payment providers.

7. Data Retention

• Contractual and tax data: 10 years.
• Data collected for marketing purposes: until consent is withdrawn.
• Technical navigation data: according to the timelines provided by Shopify and involved third parties.

8. Data Sharing and Transfer

Data may be shared with:

• Competent UAE and European authorities, if required by law.
• Free Zone Authority (IFZA) and other UAE governmental authorities for official procedures.
• Technology providers, including Shopify, payment gateways, and hosting.
• Tax and legal consultants.

Data transfers outside the EU are carried out in compliance with the Standard Contractual Clauses provided by the GDPR and the applicable safeguards according to the UAE PDPL.

9. User Rights

Based on the GDPR and PDPL, you can exercise the following rights:

• Access, rectification, and updating of your data.
• Erasure of data, in cases provided by law.
• Restriction or objection to processing.
• Data portability.
• Withdrawal of consent, where applicable.

You can exercise your rights by writing to: info@g1services.ae

10. Cookie Policy

The site uses technical cookies and, with prior consent, profiling and third-party cookies, including Meta and Google Analytics.

You can manage preferences via the initial banner or through browser settings.

11. Policy Changes

The Data Controller reserves the right to modify this Privacy Policy at any time.

Any changes will be published on this page and will be effective from the date of publication, unless otherwise required by applicable law.